Having issues with technology?
Before you fill out the form below, please review these helpful troubleshooting tips to see if you can resolve your problem.
You can manually update your Chromebook's operating system yourself to ensure you're running the latest version of Chrome OS on your device. In addition to other issues, this troubleshooting process can help resolve a missing secure browser (i.e. College Board, Project Lead the Way) on your Chromebook needed for a class test or assignment.
If you are having performance issues with Chrome, try to clear browsing data. Clearing your browsing cookies, site data, and cached files and images over a greater period of time can help improve Chrome performance and resolve issues on sites you visit.
To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset. Try a hard reset only after other ways to fix the problem have failed. It will restart your Chromebook hardware (like your keyboard and touchpad), and might delete some files in your Downloads folder.